Huntsville-Madison County 9-1-1 Call Center Blog

Want to be in the know? Check out what’s been going on at HMC 9-1-1.

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Text-to-9-1-1 Now Available

Feb. 10, 2021

HMC 9-1-1 launches new text-to-9-1-1 service.

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Graphic of cell phone showing text communications to 9-1-1.

Training for Success

Feb. 1, 2021

Calltakers are vital to the community and their extensive training is crucial to their success.

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Headshot of Breanda O'Neal

Behind-the-Scenes Hero

Dec. 13, 2020

Jessica Matthews shares her experience of what being a Calltaker at HMC 9-1-1 is like, and why this was the best career path for her.

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Jessica Matthews

New 9-1-1 Center

Dec. 1, 2020

Alabama’s largest and most advanced emergency communications center officially moved into its new state-of-the-art facility.

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When Passion Meets Purpose

Dec. 1, 2020

Have you ever wondered who is behind the phone when you call 9-1-1?

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What to do When an Emergency Vehicle is Approaching

Nov. 30, 2020

Responding to flashing lights and sirens appropriately

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cop car with flashing lights

Severe Weather in Alabama

Nov. 10, 2020

Tornado season usually occurs during the late spring and early summer months, but if you are in Alabama, you should be prepared even during winter

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It's Important to Know When NOT to Call!

Mar. 17, 2020

Most of us have never experienced anything quite like COVID-19 or the precautions that must be taken.

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Sudden Cardiac Arrest: Be a Hero

Mar. 9, 2020

Sudden Cardiac Arrest accounts for 325,000 deaths each year in the U.S.

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PulsePoint Available in Alabama

Feb. 10, 2020

Learn CPR. Download the app. Save a Life.

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Screenshot of the pulsepoint app.