When calling or texting 911 in a true emergency, it’s important to have as much information as possible to give the calltaker. Knowing these 3 things will get the help you need as quickly as possible.

Your 911 calltakers answer your incoming call and gather information to determine which agency dispatch can best respond to your emergency. Agency dispatch gets first responders on the way and provides support until help arrives.

We are the largest and most advanced emergency call center in Alabama, taking 216,000 calls per year with response times in the top 3% of the nation.

Build a career at a high-tech call center dedicated to keeping a high-tech community safe.

Get safety tips and learn how to navigate different types of emergencies.

PulsePoint is a lifesaving app that empowers everyday citizens to provide life-saving assistance to victims of sudden cardiac arrest. PulsePoint alerts users if someone nearby is having a cardiac emergency and displays locations of nearby Automated External Defibrillators (AEDs).