Emergency Communications System

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Text-to-9-1-1 Now Available

HMC 9-1-1 launches new text-to-9-1-1 service.

Graphic of cell phone showing text communications to 9-1-1.

Training for Success

Calltakers are vital to the community and their extensive training is crucial to their success.

Headshot of Breanda O'Neal

Launch Your Career!

Transition from High School graduate to young professional with HMC 9-1-1. We offer competitive pay, extensive training, tuition assistance and much more.

Learn How Your Career Can Take Off at HMC 9-1-1! »

Be An M.V.C.

Most Valuable Callers experience the fastest response times and best outcomes from reported emergencies.

Be prepared! Learn what you need to know before an emergency happens.


PulsePoint logo in white.

Introducing New Life-Saving Technology for Huntsville-Madison County

PulsePoint is a lifesaving app that empowers everyday citizens to provide life-saving assistance to victims of sudden cardiac arrest. PulsePoint alerts users if someone nearby is having a cardiac emergency and displays locations of nearby Automated External Defibrillators (AEDs).

Read More & Get The App »
Screenshot of the pulsepoint app showing the alert and location of a needed cpr.

Madison County PulsePoint Adoption Since 2017


PulsePoint Followers in Huntsville-Madison County


Sudden Cardiac Arrest Incidents In Public Locations


PulsePoint Enabled Devices Alerted to CPR Needed Events

Your 9-1-1 Emergency Agencies Under One Roof

Inter-agency cooperation saves lives, saves property and cultivates faster emergency response times.

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Image showing logos for agencies embeded in the 9-1-1 center; Hunsvile Sherriff Department, madison county fire and rescue,