Emergency Esssentials
When to Call. What to Say. How to Help.
What Happens When I Call?
Your 911 calltakers answer your incoming call and gather information to determine which agency dispatch can best respond to your emergency. Agency dispatch gets first responders on the way and provides support until help arrives.
Watch Now »Largest and Most Advanced 911 System in Alabama
Enhancing emergency response with eight agencies under one roof since 1992
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Build a career at a high-tech call center dedicated to keeping a high-tech community safe.
Join Us »Safety Spotlights
Get safety tips and learn how to navigate different types of emergencies.
Read Now »Introducing New Life-Saving Technology for Huntsville-Madison County
PulsePoint is a lifesaving app that empowers everyday citizens to provide life-saving assistance to victims of sudden cardiac arrest. PulsePoint alerts users if someone nearby is having a cardiac emergency and displays locations of nearby Automated External Defibrillators (AEDs).
Read More & Get The App »