About Huntsville-Madison County 911 Center

An accredited center of
excellence for emergency police dispatch.

Our mission

To utilize our highly trained staff and advanced technology to enable a reliable connection between citizen requests for emergency services and the appropriate emergency response.

Meet Our Board & Team

Board Chair | Serving Since 2018
Sally Warden
Board Vice Chair | Serving Since 2013
Woody Sanderson
Board Secretary | Serving Since 2011
Steve Haraway
Board Member | Serving Since 2006
Dr. Lee Gradford
Board Member | Serving Since 2011
John Nolan III
Board Member | Serving Since 2003
Bill Sammons
Not Pictured, Alan Bibb, Board Treasurer
CEO/Wireless Infrastructure Director
Ernie Blair
Assistant 9-1-1 Director
Un Lee
Communications Manager
Brenda O'Neal
COO/9-1-1 Director
Chris Tucker

Key Points About 911

Accredited Center of Excellence (ACE)

Recognized by the International Academies of Emergency Dispatch for meeting stringent standards in core procedures, leadership, and training methods in emergency police dispatch.

Largest 911 Center in Alabama

Alabama's premier emergency communications center, housing 200 employees and serving as the communication hub for eight agencies.

Eight Public Safety Agencies Under One Roof

Huntsville-Madison County 911 Center, a unified emergency communications hub, hosts operations for major local public safety agencies, promoting cost savings, efficient resource use, and improved communication for faster, more accurate emergency responses.

Dedicated LTE Network

Huntsville-Madison County 911 Center, with SouthernLinc, built a mission-critical LTE 4G system for 911 agencies. This independent network ensures reliable, high-priority access, surpassing local system reliability with extensive coverage.

First IP-Based P25 Radio System in Alabama

In Oct 2012, Huntsville-Madison County 911 Center launched a cost-effective digital radio system, serving 911 agencies, universities, the airport, and more. Expanding to other counties, it's part of the Alabama Interoperable Radio System, covering over half the state.

Advanced GIS Management

Our mapping system provides real-time tracking of local law enforcement vehicles and HEMSI ambulances, with the capability to receive pin-point locations for mobile callers based on their mobile service provider's features.

Key Points About 911

Accredited Center of Excellence (ACE)

Recognized by the International Academies of Emergency Dispatch for meeting stringent standards in core procedures, leadership, and training methods in emergency police dispatch.

Largest 911 Center in Alabama

Alabama's premier emergency communications center, housing 200 employees and serving as the communication hub for eight agencies.

Eight Public Safety Agencies Under One Roof

Huntsville-Madison County 911 Center, a unified emergency communications hub, hosts operations for major local public safety agencies, promoting cost savings, efficient resource use, and improved communication for faster, more accurate emergency responses.

Dedicated LTE Network

Huntsville-Madison County 911 Center, with SouthernLinc, built a mission-critical LTE 4G system for 911 agencies. This independent network ensures reliable, high-priority access, surpassing local system reliability with extensive coverage.

First IP-Based P25 Radio System in Alabama

In Oct 2012, Huntsville-Madison County 911 Center launched a cost-effective digital radio system, serving 911 agencies, universities, the airport, and more. Expanding to other counties, it's part of the Alabama Interoperable Radio System, covering over half the state.

Advanced GIS Management

Our mapping system provides real-time tracking of local law enforcement vehicles and HEMSI ambulances, with the capability to receive pin-point locations for mobile callers based on their mobile service provider's features.

Non-Emergency Phone Number(256) 722-7140‍

Addresses/Mapping/GIS(256) 722-7374‍

Site Map‍

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