9-1-1 Employment Opportunities

Qualified candidates receive a comprehensive benefits package with competitive pay.

Huntsville-Madison County 9-1-1 Jobs

Being part of the Huntsville-Madison County 9-1-1 team requires people who can react and respond appropriately regardless of the situation at hand. Our employees operate under high stress situations in order to keep both the public and emergency responders (Police, Fire, EMS) safe.

9-1-1 actively searches for candidates with the right character traits to help our team excel under these conditions.

Current Employment Openings

We are looking for a well-qualified person to work as a Training & Recruitment Manager in a 51 seat, fast-paced 9-1-1 center in Huntsville, Alabama. The person chosen will develop, implement, and coordinate training programs for 9-1-1 emergency calltaking activities that utilize a well-established computer-based calltaker protocol (Emergency Police Dispatch (EPD)). 

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The 9-1-1 Calltakers are the individuals who answer initial calls for emergency assistance. They are call facilitators. They are the first voices you hear when you are afraid, need medical attention, need fire suppression assistance or when you need police assistance.

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This person will be part of a small team that keeps the 9-1-1 building looking new by following and maintaining high standards set for cleaning and sanitizing.

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Requirements for All 9-1-1 Calltaker Candidates

1) Education

Candidates should have a high school diploma or GED equivalent.

2) Physical and Drug Screening

Each candidate will be given a physical exam and drug screening prior to receiving a job offer.

3) Cognitive Skills Testing

9-1-1 calltakers must complete a series of pre-employment assessments that measure cognitive abilities and skill sets. Additionally, a pre-employment personality assessment is required.

Employee Benefits

We believe the effectiveness of our services depends directly on the quality and dedication of our staff. 9-1-1 employees are provided with an outstanding benefits package and generous pay rates.

A Partial List of Employee Benefits Includes:

  • Paid Training
  • Competitive Starting Pay
  • Health Insurance Paid 100% by the 9-1-1 Agency
  • 4 Hours of Sick Leave and 4 Hours of Vacation Leave Each Pay Period
  • Receive approximately 12 holidays per year
  • We are a part of the award-winning Retirement Systems of Alabama