When To Call
You should call if there is a medical emergency, fire event, weather crisis, or a law enforcement need in progress.
What To Say
When you call, you should clearly state the type of emergency taking place, your location, your name and phone number, and the current situation as well as any safety issues.
How To Help
Give as many details as possible about your location – exact address, street signs, nearby businesses, landmarks, mile markers, interstate signs, other specifics – blue car parked out front, red brick, white fence, big oak tree, etc. Be sure to speak clearly. Listen carefully and answer the calltaker’s questions and follow all the directions given by the calltaker. It is also important to stay calm and connected.